Refund Policy

7 Day Money Back Guarantee and Refund Policy

At VolkaTv.Co, we want to make sure that you are 100% satisfied with your purchase. If you have any technical or commercial questions, do not hesitate to contact us. However, if you feel that the service you purchased is not best suited to your needs and you have attempted to resolve the issues with our support staff, we want to make things right. While we’d love to know where things went wrong, or how we can improve, follow the steps below for an 80% refund within 7 days of your purchase date. Additionally, please note that we do everything possible to process the refund as quickly as possible. But our payment processor or your financial institution may take up to 20 days for the refund to reflect in your bank account/card. Once you have requested a refund, you cannot subscribe to our service at any time in the future.

Refund request

Follow the steps below to send us your refund request:

• 1- use the contact form to request a refund.
• 2- use the same email address that you use to purchase our services.
• 3- provide your invoice number, we want to make sure you are 100% satisfied with your purchase. If you have any technical or commercial questions, do not hesitate to contact us. However, if you feel that the service you purchased is not best suited to your needs and you have attempted to resolve the issues with our support staff, we want to make things right. While we’d love to know where things went wrong, or how we can improve, follow the steps below for a full refund within 7 days of your purchase date. Additionally, please note that we do everything possible to process the refund as quickly as possible. But our payment processor or your financial institution may take up to 7 days for the refund to reflect in your bank account/card. Once you have requested a refund, you cannot subscribe to our service at any time in the future.